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A review of Korean Air’s new business class

Fast take: Korean Air’s Status Suites 2.0 business-class seats have all the present technological bells and whistles. Now we simply have to attend for his or her doorways to really shut.

Execs

  • Smooth suites with doorways that can ultimately shut.
  • Tasty inflight eating, together with meals you’ll be able to order forward of time.
  • Nice leisure choices on an enormous display screen.

Cons

  • Suites are solely on a restricted variety of planes and routes to this point.
  • A seat cowl or mattress pad can be a pleasant addition to the bedding.
  • Except you might have Korean Air SkyPass miles, there is not any simple option to redeem factors or miles for awards at worth.
ERIC ROSEN/THE POINTS GUY

Korean Air has been on a information spree currently. In mid-March, the airline unveiled sweeping design changes to its logo and livery in addition to new inflight and lounge eating choices and upgraded first-class facilities like Frette bedding.

A couple of days later, the airline adopted that up with the announcement that it could be installing premium economy cabins on a few of its Boeing 777s and revamping its lounges at Los Angeles Worldwide Airport (LAX) and John F. Kennedy Worldwide Airport (JFK).

Nonetheless, it was a bit of stories from final July that the majority intrigued me. That was when the airline unveiled its new Prestige Suites 2.0 business class — suite-style seats with privateness doorways and a number of technological updates.

Ever since particulars had been launched, I have been on the lookout for a option to expertise the brand new seats myself. I lastly had the prospect to take action on a current flight from Incheon Worldwide Airport (ICN) to Vancouver Worldwide Airport (YVR).

This is how the expertise went.

How a lot does it value to e-book Korean Air enterprise class?

ERIC ROSEN/THE POINTS GUY

The price of a Korean Air business-class ticket will rely in your origin and vacation spot, the time of yr, and whether or not you might be flying one-way or round-trip.

For my one-way itinerary from Seoul, South Korea, to Los Angeles through Vancouver, British Columbia, flights had been pricing out at $2,300-$2,800. I ended up paying $2,871 due to the date I used to be flying, although it had beforehand been out there for slightly below $2,400.

I booked this by Amex Journey as a result of I’ve The Business Platinum Card® from American Express and I can get 35% of my factors again on redemptions in premium cabins. So all advised, it value me 186,622 factors — not a tremendous redemption, however price it to do this new product, and it could let me earn Delta SkyMiles and Medallion Qualification {Dollars} towards elite standing as well.

Sadly, it is not as easy as it once was to accrue Korean Air SkyPass miles. A very long time in the past, this system was a switch associate of Chase Ultimate Rewards, however that is not been the case for a few years. Then, final June, Marriott and Korean Air ended their longstanding switch partnership. So now, your finest guess for incomes SkyPass miles is to fly Korean and its companions and to open certainly one of its cobranded bank cards. Wanting that, anticipate to pay money on your ticket. Nonetheless, for those who do have SkyPass miles, award availability is terrific and priced at simply 62,500 miles one-way.

As for flying within the Status Suites 2.0, take into account that they’re at the moment solely aboard the airline’s Boeing 787-10s, although its 777-300ERs must be retrofitted with them ultimately as nicely. For that cause, I selected one of many routes the place the 787-10 is in service day by day. I might have flown to Seattle as a substitute, however that route operates with a 787-9 on a number of days and I used to be too anxious a few potential plane swap to likelihood it. At all times double-check that your particular route and flight quantity will likely be operated with a 787-10. I might suggest checking on surrounding days as nicely to make it possible for the route does not have quite a few plane sorts that make a swap extra doubtless.

Wish to try our journey reviewing each cabin on a distinct Korean Air flight?

Checking in to and boarding Korean Air enterprise class

ERIC ROSEN/THE POINTS GUY

Korean Air business-class passengers can get pleasure from the next precedence companies on the airport:

Precedence check-in? Sure, Sky Precedence and business-class counters
Baggage allowance Two checked baggage of as much as 32 kilograms (70 kilos) every
Lounge entry? Sure, Korean Air and associate lounges
Does the airline take part in TSA PreCheck? Sure
Precedence boarding First, after preboarding

Korean Air operates out of Terminal 2 at Incheon Worldwide Airport, and there’s a separate part for premium passengers to examine in at one finish of the terminal.

ERIC ROSEN/THE POINTS GUY

There have been loads of brokers prepared to assist prospects and I didn’t have to attend in line. The one draw back is that this space is a little bit of a hike to immigration and safety. I had been given entry to the airline’s Miler Membership lounge for high-tier elite members slightly than certainly one of its business-class lounges. It’s really a twin lounge — to 1 facet is the Miler Membership space and to the opposite is the first-class lounge.

The house was small however nicely laid out with a number of totally different seating areas, together with areas with lounge chairs, areas with chairs and small desks for working, and a few restaurant-style tables. There was a small buffet with cold and warm Western and Asian dishes, plus a salad bar and self-serve drinks.

There have been additionally bathe and toilet amenities. I used the free Wi-Fi to work for a bit after which made the trek over to my gate half-hour earlier than boarding was set to start.

How snug is Korean Air enterprise class?

The business-class part of Korean Air’s Boeing 787-10 is in a single cabin on the entrance of the airplane.

ERIC ROSEN/THE POINTS GUY

It has 9 rows with 4 seats every in a 1-2-1 sample for a complete of 36 spots. Every of those seats is 21 inches vast on the hips and reclines to a lie-flat mattress that is 78 inches lengthy.

Variety of seats 36
Cabin structure 1-2-1 
Seat recline Lie-flat, 78 inches
Seat width 21 inches
Display measurement 24 inches

For the airline seat producer aficionados on the market, these are Collins Aerospace Horizon fashions. Fairly than the angled, reverse-herringbone orientation that is at the moment so widespread with airways all over the world, these all merely face ahead.

ERIC ROSEN/THE POINTS GUY

These on the perimeters of the cabin alternate nearer to the cabin wall or to the aisle, with a large armrest to 1 facet. A and J seats in even-numbered rows are those nearer to the wall.

The seats operating down the middle of the cabin are alternately nearer collectively, in a “honeymoon” fashion that is nice for {couples}, or farther aside and separated from one another by their wider armrests. These in odd-numbered rows designated E and F are the closest collectively.

No matter which set of seats you are in, although, there’s a substantial privateness partition in case you wish to be left to your individual units.

ERIC ROSEN/THE POINTS GUY
Finest seats for solo vacationers A and J seats
Finest seats for {couples} E and F seats

There are numerous issues that set these seats aside from the airline’s older fixtures aboard its different plane, however essentially the most vital is that these seats have closing doors that rise to a top of 51 inches (almost to the highest of the seat shells). That is nowhere close to full enclosure, but it surely’s excessive sufficient to dam out most exercise within the aisle.

ERIC ROSEN/THE POINTS GUY

Sadly, the doorways aren’t but operable. The airline is ready for regulatory approval of them, which is just too dangerous, however hopefully that will likely be coming quickly (an airline consultant was unable to substantiate a particular timeline). Whereas that is nonetheless the case, I’d positively counsel a seat whose wider armrest is on its aisle facet to offer you extra of a buffer from different passengers.

ERIC ROSEN/THE POINTS GUY

Maybe the opposite noticeable distinction between this new Status 2.0 cabin and Korean Air’s older cabins and seats is the departure from the airline’s longstanding palette of sky blue. With Status 2.0, the airline switched to a a lot sleeker, extra muted shade scheme. The seats’ upholstery and leather-based headrests are in numerous shades of grey with patterning impressed by the normal Korean patchwork artwork of jogakbo. There are additionally brushed steel accents of silver, and the seat-side storage cubby has a shiny bronze end.

ERIC ROSEN/THE POINTS GUY

Although toned down, the general impact feels refined and stylish, although I do miss how shiny these blue cabins had been.

The seat controls may very well be discovered alongside the facet of the broader armrest and had preset positions for takeoff and touchdown, leisure, and lie-flat mode. You possibly can additionally alter the seatback and legrest individually. The opposite two buttons had been to name the flight attendant, to function the overhead mild and for do-not-disturb mode.

Subsequent to the seatback, there was a helpful storage compartment that contained a mirror, a peg to hold headphones and a handheld management for the leisure system — although because it was a touchscreen, the distant was probably not crucial.

Just under this, on a small shelf, was a wi-fi charging floor. It labored decently; the cost charge on my iPhone 15 was solely about 1% per three minutes.

ERIC ROSEN/THE POINTS GUY

By way of {hardware}, there was a common energy plug embedded midway down the massive armrest adjoining to the seat and two USB-C ports underneath the shelf with the wi-fi charging floor.

The seat’s tray desk unlatched from underneath the leisure display screen after which slid ahead and folded open to a full measurement of 15 1/2 inches by 18 inches with a tool holder on the again. The design made it simple to get out and in of the seat whereas nonetheless offering a number of floor space. My one quibble was that, as a result of it latched into the previous seatback, when my posterior neighbor used her desk (which she appeared to wish to do regularly), it felt like one thing was being rammed into my seat. After that occurred, I used to be cautious to softly open and shut my very own desk for the sake of my ahead neighbor.

In lie-flat mode, the seat was snug and spacious sufficient for me to roll over with out hitting my elbows, knees or ft.

ERIC ROSEN/THE POINTS GUY

That mentioned, maybe within the subsequent iteration of this seat, the airline will contemplate putting in movable armrests that may be lowered to create extra sleeping floor space for the reason that fastened ones did really feel slightly constraining.

The crew stored the cabin comparatively cool, which I used to be grateful for since there have been no overhead air nozzles. As this was a Dreamliner, there have been no bodily window shades, however slightly the plane’s signature electronically dimmable home windows. Although this generally means a airplane’s cabin shouldn’t be as darkish as it could be with guide shades, that was not the case on this flight, and the crew stored it darkish till the start of the second meal service.

There have been three business-class bathrooms: one up entrance (the opposite entrance toilet is for the crew) and two adjoining to the galley behind the cabin. That was a reasonably good ratio of passengers to lavs, and there have been solely ever traces proper after the meal companies.

The amenities had touchless taps and bathroom flushes and had been provisioned with mouthwash, shaving kits and Atelier Cologne merchandise. The crew additionally cleaned them virtually between each passenger, so that they had been spotless the entire flight.

ERIC ROSEN/THE POINTS GUY

Facilities in Korean Air enterprise class

At boarding, the seat held a full-size fleecelike blanket embroidered with the airline’s title and emblem wrapped in plastic and a medium-size pillow.

ERIC ROSEN/THE POINTS GUY

Sadly, there was no seat cowl or mattress pad for mattress mode. Korean Air doesn’t supply business-class passengers pajamas, however there have been fluffy slippers tucked right into a cubby.

ERIC ROSEN/THE POINTS GUY

There was a good-looking blue amenity equipment from British model Graff. Inside, I discovered a dental set, a watch masks, earplugs and Graff lip balm, hand cream and eau de toilette, all with a citrusy and faintly floral bouquet.

The leisure system was a 24-inch 4K display screen, which is just about on the prime of what you will discover in enterprise class as of late.

ERIC ROSEN/THE POINTS GUY

It was loaded with tons of of films and tv exhibits, together with a smattering of Okay-dramas. There have been additionally music playlists and albums in addition to video games, plus informational features such because the flight map and directions on how you can function the seat.

The airline offered passengers with fundamental noise-canceling headphones, which functioned nicely. In case you have your individual set with Bluetooth functionality, although, you will most likely simply wish to pair it with the leisure system, which was fast and straightforward to perform. It’s also possible to pair your telephone to the system through Bluetooth and use it as a distant management.

Wi-Fi was marketed on my flight, with three attainable choices:

  • Full-flight texting for $5.95
  • Two hours of browsing for $10.95
  • Full-flight move for $20.95

I used to be not in a position to get the Wi-Fi to work on my laptop computer, however I did get it up and operating on my telephone towards the tip of the flight. Speeds had been round 3.2Mbps, and most web sites I checked loaded shortly. I used to be additionally in a position to examine social media apps and ship and obtain emails with no points.

How was the meals in Korean Air enterprise class?

Because the boarding course of wound down, flight attendants got here by the cabin providing passengers a selection of orange juice, Duval-Leroy Blanc de Blancs Brut Grand Cru Champagne or water, together with a snack combine.

ERIC ROSEN/THE POINTS GUY

A few week earlier than my flight I obtained an electronic mail asking if I want to preorder my meals (there have been additionally particular meals for these with dietary restrictions). I made a decision simply to do it at that time slightly than taking my possibilities on board, however the crew didn’t appear to expire of anybody’s first selection.

About half-hour into the flight, the attendants got here by to set passengers’ tables and pour them a drink together with an amuse-bouche of seared shrimp with bell pepper aioli. This was savory and engaging.

Then, about 20 minutes after that, they commenced meal service, with an appetizer of salad with grilled tuna slices and lemon French dressing, or cream of carrot and coconut soup, which was solely out there to of us who’d ordered a Western entree.

ERIC ROSEN/THE POINTS GUY

For the principle course, the alternatives had been:

  • Bibimbap
  • Spicy pork bulgogi with greens
  • Grilled beef tenderloin with rosemary
  • Hen thighs with mushroom sauce
  • Braised beef brief rib and roasted pollack (fish)
  • Stir-fried halibut with spicy oyster sauce

The final two had been solely out there through preorder. Solely the Western dishes got here with a selection of bread. I had chosen the bibimbap, although, which is without doubt one of the airline’s specialties and was easy however hearty.

ERIC ROSEN/THE POINTS GUY

About 20 minutes after the principle course was cleared, flight attendants wheeled by one other trolley with cheese plates and recent fruit.

Fifteen minutes or so after that, they had been again with a selection of Haagen-Dazs ice cream or strawberry cheesecake, which I skipped, although I did have a soothing peppermint tea.

As for drinks, the wine checklist included the Duval-Leroy Champagne in addition to:

  • Jean-Marc Brocard Chablis Premier Cru Mont de Milieu from Burgundy, France
  • Chateau de Chantegrive Caroline semillon-sauvignon blanc from Bordeaux, France
  • Chateau Montus purple wine from France
  • M. Chapoutier Tournon Woman’s Lane Winery shiraz from Australia
  • Sandeman Founders Reserve Porto from Portugal

The Chablis was full-bodied and went nicely with the tuna starter whereas the shiraz was accompaniment for the bibimbap.

There have been additionally numerous spirits and cocktails out there, plus a choice of beers that included Blue Moon, Stella Artois and Jeju Pellong Ale.

For nonalcoholic drinks, there was Jeju spring water and S.Pellegrino together with numerous sodas, juices, teas, and common and decaf espresso.

Meal service concluded slightly below two hours into the flight, with round seven left to go.

Between meals, there have been snacks out there together with cookies, popcorn, combined nuts and ramen, although I didn’t partake since I used to be making an attempt to maximise my relaxation.

With an hour and 45 minutes left earlier than touchdown, flight attendants brightened the cabin and got here by to wake passengers (whose do-not-disturb indicators had been off) for the second meal.

The entree selections included:

  • Spicy beef bulgogi with japchae (glass noodle stir-fry)
  • Scrambled eggs with bacon
  • Continental breakfast with yogurt and pastries
  • Stir-fried beef julienne with peppers
  • Roasted hen with mushroom sauce

The final two had been solely out there for preorder. All had been served with a choice of recent fruit, although solely the eggs got here with yogurt and pastries. I had the bulgogi, which was a bit strong for breakfast, however since I would not be consuming for some time on the bottom, I figured it was my most suitable option.

ERIC ROSEN/THE POINTS GUY

After trays had been set out, flight attendants got here again by providing espresso from a pot or sizzling water for tea after which introduced out little plates with recent fruit. The service concluded about an hour earlier than touchdown.

General, the meals tasted recent and was filling, although it wasn’t essentially the most various assortment of dishes. In case you have particular dietary wants or are vegetarian or vegan, I’d counsel preordering a particular meal to make sure you have meals that meets your necessities.

Would you suggest Korean Air enterprise class?

I’d completely suggest Korean Air enterprise class within the Status Suites 2.0 … as quickly as they get these doorways working.

Even with out functioning doorways, the suites are spectacular. They give the impression of being swanky, they really feel spacious and their expertise is impressively present. Whereas the gentle facilities might use slightly tweaking (specifically with seat covers), the service was sterling — flight attendants continually got here by the cabin checking on passengers and proactively providing drink refills, to assist flip down the mattress and extra.

If solely SkyPass established some switch partnerships, this may be among the finest methods to get to and from Asia utilizing factors.

ERIC ROSEN/THE POINTS GUY

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